Overview
Our refund and returns policy lasts 24 hours. If 24 hours have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Coupons/Promotion items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted.
Refunds
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders.flavacity@gmail.com
Sale/ Discounted items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at {email} for questions related to refunds and returns.